Most business owners who approach a bank directly do so because it feels like the obvious first step.
The bank is familiar. There is an existing relationship. The branch is nearby. Going through a broker feels like an extra layer.
Here is what that extra layer actually contains: access to lenders the business owner does not know exist, credit policy knowledge that prevents unnecessary declines, a submission built the way credit analysts expect to see it, and in most cases, the same interest rate or better than going direct.
This article covers the practical difference between using a small business finance broker and going directly to a lender, without a preference for the outcome.